Marketspace® Advisory helps clients profitably grow by improving their interactions with customers. Grounded in a decade's worth of thought leadership in technology, media, and services, Marketspace® Advisory brings superior customer insight, extensive interface expertise, and a focus on strategic integration to its work with clients.
Customer Insight
We can provide unique insights on customer behavior thanks to state of the art research methodologies, distinctive processes for interface user tests and mystery shops, and the ability to conduct expert interface reviews quickly.
Interface Expertise
We leverage our expertise in how consumers and companies interact via both digital interfaces (e.g., websites, kiosks, and e-mail) and traditional channels (e.g., call centers, stores, and sales people).
Strategic Integration
We bring a distinctive point of view and proprietary frameworks and methodologies to integrate market, competitor, economic, and organizational insight in order to help clients make rigorous and sustainable choices.
See examples of our work with clients.
Advisory Services
For more information about Marketspace Advisory Services, contact:
Cesar Brea
Marketspace
2 Canal Park
Cambridge, MA 02141
email Cesar